Privacy Policy
Your trust matters to us. Here is exactly how we handle your information.
Last updated: September 2026
Information We Collect
When you contact us by phone, email or through this website, we may collect your name, phone number, email address and any details you choose to share about your situation or a loved one's care needs.
We do not collect medical records through this website and we never ask you to submit protected health information online.
How We Use Your Information
We use the information you provide only to respond to your inquiry, schedule a tour and help you decide whether our home is the right fit. We do not sell, rent or share your personal information with third parties for marketing purposes.
Website Analytics
This website may use basic, privacy-respecting analytics to understand how visitors find and use the site. This information is anonymous and is never linked to your identity.
Your Choices
You may ask us at any time what information we hold about you, request that we correct it or ask us to delete it. Contact us using the details below and we will respond promptly.
Data Security
We take reasonable measures to protect the information you share with us. Any care-related records are handled in accordance with applicable Maryland and federal regulations, including HIPAA where it applies.
Contact Us
Questions about this policy? Reach us at NewStartDDA@gmail.com, call (443) 985-0554 or write to us at 3917 Innerdale Ct, Randallstown, MD 21133.